Frequently Asked Questions
How can I see the animals?
With ANY admission to the park, you have the opportunity to visit Reptile World, where a large portion of our animals live! There are also animals throughout the park as well available to look at and take photos with.
How do the junior passes work/what age qualifies for one?
Children 2 and under are FREE! The junior pass is for those who are 3+ AND are under 47” tall. If any child is 48” or taller, they’ll need a general admission pass.
Is there a minimum age for admission without an adult?
The minimum age for admission without an adult is 13. Those who are younger must be accompanied by a legal adult, 18 years or older.
What can I pack in my cooler when I use my Cooler Pass?
Mostly anything goes! No alcohol or glass allowed, but otherwise feel free to pack anything from your favorite chips to Kool-Aid Jammers for the kids.
Where do I pick up my season passes?
We have gone digital. All Season Passes are now processed online through your personal account.
Can you bring food and beverages into the park?
You will be charged by the cooler size ($20 for coolers up to 28qts / $35 for 28 to 60qts) All food must be in a cooler.
No Alcohol or glass is allowed and coolers and bags will be checked before entering the park.
Is there a First Aid area in the park ?
Yes… your safety is very important to us, the First Aid office is located just behind Safari Sno’s Shaved Ice. As another reference it is located near the lockers in the park. Please report all injuries to the park office before leaving the park.
Can we shower and change into swimwear within the park?
Yes…we have showers and a changing area located inside of the restroom within the park. These are located inside the bathrooms at the front of the park.
Can Season Passes be used for admission on Teen Night & Adult Night?
Yes…you can use your season passes on Teen Night & Adult Night unless we specify otherwise. This is subject to change based on the event, promotion, or attraction.
Can a credit card be used for purchases made within the park?
Yes! We accept Credit Cards at the gate, as well as, throughout the park!
What do I do if I am injured within the park but it is not life threatening?
Please visit the first-aid station for assistance / all significant injuries need to be reported before leaving the park.
Is there a charge for parking?
No, parking is free. The parking area for the park is not patrolled by security. Safari Joe’s H20 is not responsable for any loss or damaged within the parking area.
Is there a dress code ?
We do not allow thong bottoms in the park, street clothing and undergarments can not be worn as swimwear within the park.
Can you smoke at the park?
We do not allow Smoking or Vape Smoking within the Park. You can leave the park to smoke or vape and return as long as you get your hand stamped before exiting.
Do we have lockers?
Yes, lockers are available to guest for a fee. Learn more about our lockers by clicking here.
Can I bring in my own lounge chair?
Yes. There may be restrictions on where you can place it. Safari Joe’s is not responsible for any lost, damaged, or stolen items.
Can I leave the park and return the same day?
Yes, please have your hand stamped before leaving to ensure your ability to return.
Can you use the refill cups on all drinks in the park?
Refill cups can be used at the refill station for soda and water, but it can’t be used for snow cones or alcohol.
If I buy 4 of the day passes, would I have to use them all on the same day?
This depends on the sale. If the 4 day passes are being sold as a discounted ‘family pack’, then yes, they must all be used at once. However, if the day passes are being sold separately, or the discount is applied individually to each day pass, then they do not have to be used at the same time.
I want to receive the discount, but I’m afraid it costs to get your texts.
Like any communication with a commercial business, message and data rates may apply, though it’s a very nominal fee. Check with your carrier for bill settings. If you want to stay connected another way instead? Follow us on Facebook and Instagram!
How many texts are you going to send me?
Not very many! 🙂 We’re here to have fun, so we’ll only pop in occasionally to let you know about HUGE SAVINGS you won’t want to miss and update you on weather related delays within the park.
Can we bring in our own food when we redeem our passes?
If you have a Cooler Pass, absolutely! Otherwise, we have tons of great food and beverage options throughout the Safari Joe’s H2O.